What the site is for
The aim is to help people use NHS services and home health devices with confidence, in clear, practical steps, so that looking after their own and their family's health takes less time and worry.
Who the guides are for
Guides are written for UK adults managing their own health and often a family member's too, such as parents of young children and people helping an older parent. Many readers are not yet confident with digital health services, and many read on a phone.
What every guide does
- Answers one practical question, starting with what to do.
- Uses facts from official or expert sources: NHS.uk, NHS England, NICE, the NHS Business Services Authority, gov.uk, the MHRA, and specialist bodies such as the British and Irish Hypertension Society. The sources are listed at the bottom of every page.
- Ends with a "When to get help" section, so nobody is left unsure whether to call 999, use NHS 111, or contact their GP practice.
- Never claims that a home device can diagnose a condition. Only a healthcare professional can do that.
How guides are written
Guides are friendly, calm and practical. They use plain English, short sentences and numbered steps, with no jargon where an everyday word will do. Pages are designed to work well on a phone and with screen readers, and to suit people with learning disabilities, neurodivergent people and people whose first language is not English.
Who checks it
Guides are written by Sean Key, who is not a clinician (about Sean). Every fact on a page is checked by a person against the official sources listed at the bottom of that page. Pages are not reviewed by a doctor, nurse or pharmacist. That is why every guide sticks to what NHS and other official sources say, never gives personal medical advice, and always tells you when to get help from a professional.
Keeping pages up to date
Every page shows the date its facts were last checked and when its next check is due. Pages are checked at least every 12 months, and sooner when an NHS service, charge or guideline changes.
Use of AI tools
AI tools are used to help with:
- research, for example gathering and summarising official guidance
- first drafts, proofreading, and making the wording plainer
- the design of the website
- the illustrations on guides, which are made with AI image tools
AI never publishes anything on its own. Every page is checked by a person, who traces its facts to the sources listed on it before it is published. Every illustration is checked by a person before it is used, to make sure it is suitable and does not show anything misleading.
How products are chosen
Product recommendations appear on kit guides. Each kit guide states the standard a product must meet. For example, home blood pressure monitors must be on the British and Irish Hypertension Society's list of validated monitors. Every kit guide includes at least one good low-cost option.
Affiliate links appear mainly on kit guides. A few guides (at the moment, the repeat prescriptions guide) include a labelled affiliate link to a service, and those pages show a funding notice at the top. Every affiliate link is labelled where it appears. Links never change what is recommended, and commission never decides what is listed. If a kit guide helped you choose, buying through its links is a simple way to support the site, at no extra cost to you. More about affiliate links.
Newsletter
There is no newsletter or mailing list at the moment. If one is added, the privacy page will explain it first, and you would only ever be added if you signed up.
Corrections and feedback
If you think something is wrong, unclear or out of date, please get in touch. Errors are corrected as quickly as possible, and the page's updated date changes when they are.