Section
Using NHS services online
More and more of the NHS can be done from a phone or computer. These guides take you through the services people use most, step by step, including doing them on behalf of someone you care for.
Fit notes (sick notes): when you need one and how to get it
When you need a fit note for work, who can give you one, how to ask for it online, and what to do for the first 7 days off sick.
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Free NHS weight loss apps and support in the UK: Weight Loss Plan, Couch to 5K and more
Free NHS diet apps and weight loss support: the NHS Weight Loss Plan app, Couch to 5K, digital programmes and weight loss medicines.
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Getting started with the NHS App
What the NHS App does, who can use it, how to set it up on a phone or computer, how to prove who you are and where to get help.
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Managing someone else's NHS App as a carer or parent
How carers and parents can get family and carer (proxy) access to order prescriptions, book appointments and see records for someone else.
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NHS App organ donation - record or change your decision
How to record, check or change your organ donation decision in the NHS App or on the NHS Organ Donor Register, and how the opt-out law works.
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NHS prescription costs in England: charges, free prescriptions and prepayment certificates
The 2026 NHS prescription charge in England, who gets free prescriptions, and how a prepayment certificate (PPC) can cap what you pay.
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Ordering repeat prescriptions online
How to order repeat prescriptions in the NHS App, choose or change your pharmacy, how long it takes and what to do if a medicine is missing.
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Seeing your GP health record in the NHS App
What parts of your GP record you can see in the NHS App, why it helps, what to do if something looks wrong and how to keep it private.
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Your NHS data choices: the National Data Opt-out and GP record sharing
What the National Data Opt-out does and does not cover, how to set it in the NHS App or online, and your other choices about GP record sharing.
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